The Hosia Difference

Making Potential Reality by bringing conversations and learning experiences that help eliminate cultural entropy and make change real and lasting. We make a positive impact on your people’s performance at key touch points along the employee lifecycle.

Established since 2007, Hosia has thrived on recommendations and a solid reputation. We work with you to tackle communication and performance challenges, with practical solutions, ensuring your teams are equipped with the right skills and behaviours to stay ahead in this ever-changing landscape.

Whether you’re looking at how to improve the way your managers, lead, coach and manage, through to influencing those moments of truth with your customers, we’re confident in what we offer and of the difference we make.
According to Malcolm Gladwell, it takes 10,000 hours to master a skill, that’s about 3½ years, since 2007, we’ve won and lost and won again and again.

What We Do

Appraisal

Step 1

of your training services

including collateral and your delivery team. We’ll review how you do things based on what you want to achieve and use best in class standards to benchmark.

Development

Step 2

of behavioural change programmes

and management of individual and team assessment tools. We can help you define what ‘good’ looks like for your business to help give you the edge over your customers.

Creation

Step 3

of learning material

designed to ensure the effective application of skills where it matters and to help create uniformity across teams of people in a similar role in your organisation.

Coaching

Step 4

for performance

for your ‘customer facing' personnel. We’ll do this where your people meet your customers, ensuring relevant, timely and impactful feedback and improved performance and results.

Why Choose Us?

CULTURE and INCLUSION

Performance is intrinsically linked to how connected to your brand your people and customers feel. In a time where reviews rule and people power push the right buttons. We’re invested in working with your business to help your managers lead and manage productive, healthy teams and minimize cultural entropy. We lead with Values and personality assessments, Inclusive leadership and allyship #Alliesineveryroom is our goal!

SALES TRAINING
Business relies on sales and great service, to exist. We create bespoke programmes to build sales literacy and within your teams and nurture the range of skills and behaviours needed to deliver your brand promise to your B2B and B2C customers. We’re proud to continue the heritage of Prosell Learning Ltd, with 40 years of building programmes that make a difference.

ENABLEMENT
Sometimes it’s necessary to lean on internal teams to provide the surround support for your people to ensure ‘right skill, right time’ application, consistently. Our Performance Trainer™ and Performance Coach™ programmes are designed to national qualifications standard and we use them to enable managers and trainers to facilitate learning, not just deliver content. We work with you to help you get the most out of internally created content and AI generated resources. From newbie to know it all, we’ll improve your effectiveness.

How we work with you: Consult, Define, Develop, Deliver, Evaluate

Our approach ensures that the correct blend of activities deliver the results you expect.

Consult:  We listen to get as full a picture as we can to help us understand your world, your challenges and the opportunities that you want to take advantage of.

Define:  Together we define the elements that will allow you to carry out an objective appraisal of your business pre, during and after our work with you. We’ll explore the options towards achieving your objectives, define the scope of work and agree the signposts to achievement and the deliverables.

Develop:  Consistency and alignment are two important ingredients for us in this area. We’ll look at what you have already and if it fits with your new vision, we’ll work with it, if not we’ll collaborate with you to create new versions. Our aim is to grow your potential, so we’ll always work with an exit plan in mind by including our enablement principle.

Evaluate:  We’ll work with you and your team to either support the plan, deliver it or both, depending upon the scope of works and your vision. We’re geared up to develop your people through training and or coaching in a classic learning environment, in a more dynamic situation in your place of work or remotely for greater flexibility and we’ll track and measure the performance change with you.